FAQs

 

🚚 Shipping & Delivery

Q: How long does shipping take?
A:

  • USA: 2–8 business days after processing.

  • Worldwide: 2–15 business days depending on location and customs.

Q: Do you ship worldwide?
A: Yes! We ship globally, except to restricted countries (North Korea, Rusia, etc.).

Q: How do I track my order?
A: Once your order ships, you’ll receive an email with a tracking number to follow your package.

💳 Payments

Q: What payment methods do you accept?
A: We accept major credit cards, PayPal, and other secure payment options available at checkout.

🔄 Returns & Refunds

Q: Can I return my order if I don’t want it anymore?
A: Yes, you can return your order within 7 days of delivery. Please note that:

  • Items must be in original condition.

  • Customers cover return shipping costs.

  • A small processing fee will be deducted from the refund.

Q: What if my blanket arrives damaged or defective?
A: Contact us right away with photos, and we’ll send a replacement at no extra cost.

📧 Contact & Support

Q: How can I reach customer service?
A: You can email us at info@nitroblankets.store or use the live chat on our website.
We respond the same day or within 24 hours (Mon–Fri, 9 AM – 5 PM CST).